Purpose and Scope The primary purpose of the ITHB Service Portal is to provide a single point of contact for reporting technical issues, requesting IT services, accessing documentation, and tracking request status. The portal typically covers a wide range of services including account management (email, learning management system access), network and Wi‑Fi support, software installation and licensing, classroom and lab equipment maintenance, hardware repair requests, and guidance on cybersecurity best practices. Beyond reactive support, the portal also enables proactive service delivery through scheduled maintenance notices, service catalogs, and self‑service tools.
[Link to ITHB Service Portal] Your time matters. Let’s make support effortless. ithb service portal
