Ballou was among the first to clearly map how fits inside supply chain management . His famous diagram (often reproduced in PDF excerpts) shows:
Elias felt the familiar tightness in his chest. He was a natural problem solver, but this was a systemic collapse. He retreated to his small, glass-walled office, the noise of the warehouse dampening as he closed the door. He sat at his desk, cluttered with waybills and manifest sheets, and stared at his bookshelf. business logistics supply chain management ballou pdf