If you have lost your key, follow these steps provided by the official PCDJ General Support Submit a Ticket
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However, a persistent search term floating around the internet raises major red flags: If you have lost your key, follow these
Sometimes, the PCDJ support team can provide legacy assistance or offer a significant discount to "cross-grade" your old Red license to a modern DEX license. Final Verdict Instead: Users of the legacy Red 5
If you have lost your original license key, you should not contact technical support via phone, as they do not provide licensing information that way for security reasons. Instead:
Users of the legacy Red 5.2 may be eligible for a deep discount on PCDJ DEX , which is the current "top" solution supported on modern operating systems.