| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | | The app requires Deep Learning (DL) add-on | Download the "Standard OBIA" version instead of the DL version. | | Palms are over-segmented | Scale parameter too low | Edit the downloaded rule set: Increase Scale from 50 to 70. | | Application crashes on large AOI | Memory overflow | Break your Area of Interest into 10km x 10km tiles. | | Slow download from Exchange | Server throttling | Use a download manager or request via FTP from Trimble support. |
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