An addon designed for IT and software support teams. Core functionality: Links Zammad tickets to Jira issues or GitHub PRs. New Capabilities in 2025:
Note that the old native Slack integration is being deprecated in favor of pre-built webhooks , providing more flexibility and stability for your notifications. 4. Enhanced Mobility and User Experience zammad addons new
Rewrite messages to be more professional, friendly, or concise. An addon designed for IT and software support teams
). This means a Zammad update can break the addon, or the addon can revert core system updates. Community Workarounds zammad addons new
Released: February 2026