Ezesco Zesco Zm =link= -

to modernize its service delivery. These "e-services" represent a shift from traditional, physical interactions to a more efficient, customer-centric digital model. Key Features of ZESCO’s Digital Platforms

Historically, the Zambia Electricity Supply Corporation (ZESCO) faced criticism not just for load shedding, but for the bureaucratic bottlenecks that plagued its customer service. The introduction of the eZESCO platform—accessible via mobile app, web portal, and USSD—was not merely a tech upgrade; it was an admission that the old model was broken. ezesco zesco zm